Shipping policy

Shipping Policy

Thank you for shopping with us. We are committed to delivering your order safely and on time. Please read our Shipping Policy carefully before placing an order.

Order Processing

  • All orders are processed within 1 business day after order confirmation.

  • Orders placed on Sundays or public holidays will be processed on the next working day.

  • During promotional campaigns, sales, or peak seasons, order processing may take slightly longer.

Delivery Time

We deliver across Pakistan through trusted courier partners.

  • Estimated Delivery Time: 3–5 business days

  • Deliveries to remote areas may require additional time depending on the courier service.

Please note that delivery times are estimates and may be affected by weather conditions, public holidays, courier delays, or other unforeseen circumstances.

Shipping Charges

  • Flat Shipping Fee: PKR 250 on all orders.

  • Free Shipping: Available on orders above PKR 3,999.

Shipping charges are displayed during checkout before payment confirmation.

Cash on Delivery (COD)

We offer Cash on Delivery (COD) throughout Pakistan, subject to courier service availability in your area.

Customers are requested to keep the exact payment amount ready at the time of delivery.

Order Tracking

Once your order has been shipped, you will receive a tracking number via SMS, WhatsApp, or email (where applicable). You can use this tracking number to monitor the delivery status of your parcel.

Delivery Attempts

Our courier partner will usually make multiple delivery attempts. If the parcel remains undelivered due to incorrect contact details, customer unavailability, or refusal to accept the parcel, the order may be returned to us.

Incorrect Shipping Information

Please ensure that your shipping address, mobile number, and recipient details are accurate before placing your order.

We are not responsible for delays or failed deliveries resulting from incorrect or incomplete shipping information provided by the customer.

Parcel Inspection

Where courier policy permits, customers are encouraged to inspect the parcel packaging before accepting delivery. If the package appears damaged or tampered with, please notify the courier representative immediately and contact our customer support.

Shipping Delays

While we strive to deliver every order within the estimated timeframe, occasional delays may occur due to:

  • Public holidays

  • Extreme weather conditions

  • Courier operational issues

  • Natural disasters

  • Political or regional disruptions

We appreciate your patience and understanding in such situations.

Contact Us

If you have any questions regarding shipping or your order, please contact us:

Email: 

WhatsApp / Phone: +92 342 2252791

Business Hours: Monday to Saturday, 10:00 AM – 7:00 PM (PKT)

We are always happy to assist you.