Thank you for shopping with PKBzar.com. We are committed to delivering your orders quickly, safely, and efficiently throughout Pakistan. Please review our shipping policy to understand our delivery process.
1. Order Processing
- All orders are processed within 24 to 48 hours after order confirmation.
- Orders placed after business hours, on weekends, or public holidays will be processed on the next working day.
- Once your order is confirmed and prepared for shipment, you may receive a confirmation message, call, or email from our team.
2. Delivery Time
- Standard delivery time is 3–5 working days for most cities across Pakistan.
- Deliveries to remote or rural areas may take 5–7 working days.
- Delivery times are estimates and may vary due to courier operations, weather conditions, public holidays, or other unforeseen circumstances.
3. Shipping Charges
- Free shipping may be offered on selected products, promotional campaigns, or orders above a specified amount.
- Standard shipping charges, if applicable, will be clearly displayed during checkout before order confirmation.
- PKBzar.com reserves the right to modify shipping charges and promotional offers without prior notice.
4. Cash on Delivery (COD)
- We offer Cash on Delivery (COD) services across most locations in Pakistan.
- Customers are requested to ensure availability at the delivery address to receive and pay for their orders.
- Repeated order cancellations or refusal to accept delivered parcels may result in restrictions on future COD orders.
5. Order Tracking
- Once your order has been shipped, tracking details may be provided via SMS, WhatsApp, email, or phone call.
- Customers can use the provided tracking information to monitor the status of their shipment.
6. Delivery Delays
While we strive to deliver all orders on time, delays may occasionally occur due to:
- Courier service disruptions
- Weather conditions
- Public holidays
- Incomplete or incorrect delivery information
- Circumstances beyond our reasonable control
If your order has not arrived within 7 working days, please contact our customer support team for assistance.
7. Damaged, Incorrect, or Missing Items
If you receive a damaged product, an incorrect item, or discover missing items in your order:
- Contact our support team within 48 hours of receiving your package.
- Provide your order number along with clear photos of the product and packaging.
- Our team will review the issue and work to provide an appropriate resolution as quickly as possible.
8. Delivery Address Accuracy
Customers are responsible for providing accurate shipping information.
Please verify the following before placing your order:
- Full delivery address
- Contact number
- Recipient name
PKBzar.com will not be responsible for delays or failed deliveries resulting from incorrect or incomplete address information.
9. Shipping Coverage
Currently, PKBzar.com delivers exclusively within Pakistan.
We are continuously expanding our services and may offer international shipping in the future. Any updates regarding international delivery options will be announced on our website and official social media channels.
Contact Us
For any shipping-related questions or assistance, please contact our customer support team:
Phone: 03422252791
We appreciate your trust in PKBzar.com and look forward to serving you.